Whether you’re out walking the dog or dashing up to the shops for some bread, there’s no worse of a feeling than when you realise you left your wallet at home. Adding your Qudos Bank card to your digital wallet makes it easier to pay when you’re on the go!

With greater focus on the digital banking space over the last 12 months, we are excited to bring more mobile payment services to our customers including the much-anticipated Samsung Pay, Garmin Pay and Fitbit Pay, available early 2022.

To ensure you are ready to take advantage of these mobile payment services, we encourage you to update your information including email and contact number. For customers based in Australia, please check and update the following details via Online Banking or the Mobile App:

  • Ensure you have a valid up-to-date email address registered with us; AND
  • Check that your mobile number is current and is in one of the two following formats: 614XXXXXXXX or 04XXXXXXXX. *Note that parentheses, spaces and dashes make your mobile number invalid.

For customers currently living overseas, with an International Mobile number please send us a secure email or call us on +61 2 9582 3200 from Mon - Fri: 7am - 7pm (AEST) and Sat: 9am - 5pm (AEST) to update your details.

For more instructions on how to update your details, please click here.

As new technologies bring opportunities, we are pleased to be implementing more self-service functionalities in our mobile app and Online Banking, to make banking on the go easier and quicker for customers.

More information on these mobile payment services will be available soon, please keep an eye out on our website, social media channels and your email inbox.

For more information on other mobile app features and frequently asked questions visit the mobile banking app webpage.


Published Friday, 21 January 2022